Shipping policy

Shipping Policy

Thank you for shopping with VapeCaseOfficial. Please review our shipping policy below.

Shipping Destinations

We currently ship to:

  • United Kingdom

  • Europe

  • United States

Shipping Costs

  • United Kingdom:
     Free standard shipping on all orders

  • Europe & United States:
     Shipping fees apply and are calculated at checkout based on your location and order details.

All applicable shipping costs will be clearly displayed at checkout before payment is completed.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information (if available).

Estimated Delivery Times

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.

  • United Kingdom: 2–5 business days

  • Europe: 2–11 business days

  • United States: 3–17 business days

Customs, Duties & Taxes

For international orders (Europe and United States):

  • Customs duties, taxes, or import fees may apply

  • These charges are the responsibility of the customer

  • We are not responsible for delays caused by customs clearance

Incorrect Address

Please ensure all shipping details are correct at checkout.

We are not responsible for:

  • Orders delayed or lost due to incorrect or incomplete addresses

  • Additional shipping costs resulting from address errors

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost, please contact us at:
thevapecasecompany@gmail.com

We will do our best to assist you.

Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon being posted on this page.